Kim Jones, Financial Services Trainer

Kim serves many credit unions as their Financial Services Trainer. She is known for her interactive, upbeat training courses whether first thing in the morning or at the end of the business day. She travels from credit union to credit union in the Maryland, DC, and Northern Virginia region training everything from product knowledge to customer service skills, as well as management skills. 'You name it, she trains it!' is the motto of the training department - always willing to train whatever you need. Serving credit unions is most rewarding to Kim because they truly tailor the PSG products and services to meet their members’ needs and build loyalty. She most enjoys traveling and working with a variety of people that makes every day different.

Kim brings with her nine years of classroom experience ranging from elementary to adult education. Kim's career also stems from the banking industry with over six years of Customer Service experience. She holds a Bachelor’s Degree in Elementary Education with a concentration in Mathematics. Her hobbies are spending time with her family, scrap-booking, and playing games!