William Swayne, Director of Lending Services

Bill came to our organization in September 2003 and developed the Call Center services for our credit union clients. Emanating from his service orientation and enjoyment of building relationships, he established Constant Access, the 24/7 Call Center. Bill then continued to develop essential relationships with area car dealers whose customers needed credit union loans.

In 2006, Bill was promoted to Director of Lending Services. In addition to running the Constant Access Call Center and overseeing the staff, Bill manages a network of Baltimore area car dealers for our credit union clients’ indirect lending business. He enjoys attending many credit union events and thrives on being able to bring new and additional benefits to each client.

Prior in his career, Bill worked for State Employees Credit Union for more than twenty years. During his tenure at SECU, he spent time as the Consumer Lending Manager and the Dealer Representative. Bill lives in Baltimore, Maryland, and enjoys playing golf and spending time with his wife and two daughters.